Marketing Operations Project Manager

April 14, 2022, 9:52 p.m.

A bit about us: 

We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being. 

Why Devoted:
Make a difference... a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they were our own mothers or fathers. Our team and board members have decades of experience in health care entrepreneurship, data, technology, services, and policy. With their support, we look forward to building a health plan and clinical services that will give seniors easy access to the high-quality care they deserve.

A bit more about this role: 
The Marketing Operations Project Manager will be responsible for working collaboratively to manage the company’s development and delivery of on-time, error free marketing communications. This role will also support continuous process improvement work and implementation of new initiatives that require significant collaboration with cross-functional teams.

Responsibilities will include:

  • Support the process planning, development, review, and launch of marketing and regulatory materials for new and existing plans by managing a detailed project schedule and work plan.
  • Provide frequent, regular project updates to stakeholders regarding progress, constraints, and adjustments.
  • Assist in the development, execution, and ongoing review of SOPs, policies/procedures, and production workflows that solve for uber-compliant, agile, effective and personalized marketing campaigns.
  • Development and implementation of new initiatives and campaigns, including obtaining applicable internal and external approval.
  • Serve as liaison between Marketing and Product teams to develop in-depth understanding of Devoted Health plan offerings.
  • Attributes to success:

  • Must be able to work collaboratively within Marketing and with cross-functional teams such as Product, Engineering, Compliance, and Legal on an ongoing basis.
  • Ability to continuously and proactively assess risk with eye towards continuous improvement through process changes and training or education.
  • Thrives in a highly-regulated, highly collaborative, high-speed environment; comfortable making decisions based on incomplete information.
  • Desired skills and experience:

  • Project management experience strongly preferred.
  • Demonstrated ability to distill complex issues into concise, actionable summaries using strong written and verbal communication skills.
  • Familiarity with Medicare Advantage industry standards and guidelines and comfort with applicable CMS regulatory guidance a plus.
  • #LI-EM1

    If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!  If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.

    Devoted is an equal opportunity employer.  We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

    As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

    COVID-19 Vaccination Requirement: Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief, practice, or observance.